Terms of service
1. General
-
Lukk is an online store selling clothing products, including dresses.
-
By placing an order, you confirm that you are at least 18 years old or have parental consent.
2. Product Information
-
We strive to provide accurate product descriptions, images, and pricing.
-
Colors and sizes may vary slightly due to monitor differences or supplier variations.
3. Orders & Payment
-
All orders are subject to acceptance and availability.
-
Payments are processed via Shopify Payments, PayPal, or other available methods.
-
By placing an order, you authorize us to charge your chosen payment method.
4. Shipping & Delivery
-
Products are fulfilled by our supplier (CJ Dropshipping) and shipped to Canada.
-
Estimated delivery time: 7–15 business days.
-
Shipping times may vary due to customs, holidays, or other delays.
-
Customers are responsible for providing accurate shipping information.
5. Returns & Refunds
-
If a product is damaged, defective, or lost during shipping, please contact us within 30 days of delivery.
-
Refunds or replacements are subject to verification and approval.
-
For full details, please see our Refund Policy page.
6. Intellectual Property
-
All content on this website, including text, images, logos, and videos, is owned by Lukk or used with permission.
-
You may not copy, distribute, or use our content without written consent.
7. Limitation of Liability
-
Lukk is not liable for indirect, incidental, or consequential damages resulting from the use of our website or products.
-
We are not responsible for delays caused by suppliers, shipping carriers, or customs.
8. Changes to Terms
-
We may update these Terms & Conditions at any time.
-
Updated terms will be posted on this page with the effective date.
9. Contact Information
For questions regarding these Terms & Conditions, please contact:
Email: Shoplukk@gmail.com
Website: https://mylukk.myshopify.com
