Terms of service

1. General

  • Lukk is an online store selling clothing products, including dresses.

  • By placing an order, you confirm that you are at least 18 years old or have parental consent.


2. Product Information

  • We strive to provide accurate product descriptions, images, and pricing.

  • Colors and sizes may vary slightly due to monitor differences or supplier variations.


3. Orders & Payment

  • All orders are subject to acceptance and availability.

  • Payments are processed via Shopify Payments, PayPal, or other available methods.

  • By placing an order, you authorize us to charge your chosen payment method.


4. Shipping & Delivery

  • Products are fulfilled by our supplier (CJ Dropshipping) and shipped to Canada.

  • Estimated delivery time: 7–15 business days.

  • Shipping times may vary due to customs, holidays, or other delays.

  • Customers are responsible for providing accurate shipping information.


5. Returns & Refunds

  • If a product is damaged, defective, or lost during shipping, please contact us within 30 days of delivery.

  • Refunds or replacements are subject to verification and approval.

  • For full details, please see our Refund Policy page.


6. Intellectual Property

  • All content on this website, including text, images, logos, and videos, is owned by Lukk or used with permission.

  • You may not copy, distribute, or use our content without written consent.


7. Limitation of Liability

  • Lukk is not liable for indirect, incidental, or consequential damages resulting from the use of our website or products.

  • We are not responsible for delays caused by suppliers, shipping carriers, or customs.


8. Changes to Terms

  • We may update these Terms & Conditions at any time.

  • Updated terms will be posted on this page with the effective date.


9. Contact Information

For questions regarding these Terms & Conditions, please contact:
Email: Shoplukk@gmail.com
Website: https://mylukk.myshopify.com